What is BIGGBY® COFFEE?

Gourmet coffee franchise exists to help entrepreneurs own a business that allows them to love life while making a difference

For millions of people across the country, BIGGBY® COFFEE is a way of life. Since our founding in 1995, our gourmet coffee franchise has grown to over 240 locations across 13 states, and the BIGGBY® Nation – as we like to call it – continues to get bigger and bigger with every cup of coffee we sell in every new community we enter.

Our focus on community is what makes BIGGBY® COFFEE so special in the $47.5 billion coffee shop industry. Unlike other coffee shop brands, all of our coffee shops are owned and operated by our franchise owners. The success of our brand, including our V-shaped recovery during the Covid-19 pandemic, is all due to how involved our franchise owners are in the communities they serve. They learn their customers’ names, their orders, they participate in local events, and they make their BIGGBY® COFFEE locations inviting, warm gathering places for people to connect over delicious coffee.

“We have great coffee – but every brand says that – what truly makes BIGGBY® COFFEE so special is our approach to people,” says Bob Fish, CEO and co-founder of BIGGBY® COFFEE. “We believe in supporting people in building the life they love, and that is evident in our franchise network, as well as in how we approach our consumers. Every BIGGBY® COFFEE location is the light inside the community, and that’s the thing that keeps bringing people back, and that’s the thing that makes our franchise owners successful.”

gourmet coffee franchise

Our focus on community is rewarded with higher than average sales

There’s a thing that happens when a coffee shop does what it’s supposed to do: bring people together, make people’s lives brighter every day, participate in community events, and serve products that are exceptional, delicious and affordable – they become profitable.

This is exactly the mission of BIGGBY® COFFEE. Our franchise owners are incredibly active in their communities from day one, and by developing a culture of warmth, friendliness, and support in the shops, they are rewarded with the support of their community in return.

In fact, BIGGBY® COFFEE has higher than average sales in comparison to the rest of the coffee shop segment.

gourmet coffee franchise

“We participate in everything in our community, and our city has responded quite dramatically to our efforts and our enthusiasm and it’s so nice to see,” says Diane Parker, owner of a BIGGBY® COFFEE franchise in Flat Rock, Michigan. “This community is dedicated to us. When COVID-19 hit, they didn’t want to see us suffer at all. They made what could have been a really scary time much easier, and it brought us even closer. Our sales have been growing for the last four years, but it’s not even about sales, it’s about what I’m able to do for my customers, my employees, my family and my community as a whole.”

Flexible models make finding the perfect location for a new BIGGBY® COFFEE location easier than ever before

One of the reasons why BIGGBY® COFFEE is growing is because we’ve developed revolutionary business models for every setting, from high-end strip centers, to freestanding buildings, to non-traditional locations such as hospitals, travel plazas, airports, and college campuses. Most recently, we launched our BCubed model, which is unlike anything else in the coffee shop industry.

BCubed takes up the equivalent of eight parking spaces and is a drive-thru and walk-up model that is designed to serve the customer on-the-go. In the COVID-19 era, this model is perfect for social distancing, and it’s also remarkably efficient to run, requiring fewer employees. Because it’s pre-manufactured in three parts, it can be assembled in a matter of days, and it also can be moved to another location. By requiring such a small footprint, BCubed also benefits from lower rental costs. It’s just one example of how BIGGBY® COFFEE continues to innovate our proven business model to stay relevant with the communities we serve, as well as to provide entrepreneurs who want to own a coffee shop without the high price tag.

“The different models that we have are about making more opportunities for our franchise owners to find great real-estate in their markets,” says Tony DiPietro, Director of Franchise Sales with BIGGBY® COFFEE. “By taking advantage of the best real estate, we can help our franchise operators become successful – and that’s our primary concern as a franchisor.”

Our products are exceptional

You can’t be successful for 25 years without having the best coffee available, and we take coffee extremely seriously. We offer a wide array of specialty coffee drinks, lattes, teas, shakes, smoothies, and Limited-Time-Offer drinks that celebrate seasons, special occasions and more. BIGGBY® COFFEE also offers a limited food menu of breakfast sandwiches, waffles, muffins, and other assorted treats.

The menu is engineered to maximize profitability and streamline operations so that our baristas are able to serve customers quickly with the warmth and friendliness that we’re known for.

“We have the best products, but it’s so much more than coffee,” says Tara Walston, owner of four BIGGBY® COFFEE franchise locations. “Our menu is designed to be easy to implement – and this drives profitability. But we’re more than our menu, and we’re more than our products. BIGGBY® COFFEE is about our people, our customers, our baristas, and our franchise owners. This is what makes our brand successful, and it’s why we’ve created so many fanatics who make us part of their daily lives.”

Ready to join our gourmet coffee franchise?

BIGGBY® COFFEE is actively seeking passionate entrepreneurs who are ready to make a difference. With wide-open territory available in prime markets, BIGGBY® COFFEE is an affordable, low barrier to entry business opportunity that is designed to help you build the life you love. Are you ready to make the leap? Fill out an inquiry form on this website, and a member of our team will reach out to you shortly. We can’t wait to learn more about you!

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