Frequently Asked Questions

No. Many BIGGBY® franchise owners come from outside the coffee or food industry.

The system is designed to teach you how to operate the business through structured training and ongoing support. What matters most is your willingness to lead a team, follow systems, and stay engaged in your business.

BIGGBY® is a hands‑on ownership model, especially in the early stages.

Owners are typically involved in building their team, managing operations, and shaping the culture inside their store. As the business grows, many owners step into more of a leadership and oversight role — but involvement remains a key part of long‑term success.

BIGGBY® is not designed as a passive investment.

Most owners are actively involved in their business, particularly during startup and early growth. This is best approached as a primary focus rather than a side project.

The timeline can vary depending on location, site availability, and development factors, but most owners move through the process in phases — from initial conversations to site development and opening.

Our average signing - to - opening time is about 14 months. Throughout the process, the BIGGBY® team provides guidance to help keep things moving forward.

Market availability depends on your location and current development activity.

During your initial conversation, the franchise development team can help you understand opportunities in your area and whether BIGGBY® is currently expanding there.

Support continues well beyond opening day.

Owners receive ongoing operational guidance, marketing support, performance insights, and access to a network of other franchise owners. The goal is to help you grow — not just get started.

Many BIGGBY® franchise owners start with one location and expand over time.

The system is designed to support multi‑unit ownership, but growth happens at a pace that makes sense for each owner and their market.

BIGGBY® focuses on people, community, and long‑term ownership success.

The combination of a people‑first culture, community-driven model, and structured support system creates a business that is built differently — and designed to grow over time.

After you reach out, a member of the franchise development team or an Area Representative will connect with you personally.

The first step is simply a conversation — to understand your goals, answer your questions, and determine whether BIGGBY® is a good fit.

The best way to get started is to begin a conversation by submitting the inquiry form below.

From there, you’ll be guided through a structured process designed to help you explore the opportunity, get your questions answered, and make an informed decision.

Successful BIGGBY® owners tend to enjoy leading others, building relationships, and staying actively involved in their business.

They care about their team, their customers, and their community — and they’re focused on building something long-term, not just operating a store.