Your Business. Our Playbook.

Financing is an important part of turning your dream of business ownership into reality. BIGGBY® COFFEE provides guidance and resources to help you better understand your financing options as you move through the franchise process.

While every franchisee’s financial situation is unique, our team can help connect you with resources and information to support you as you explore the path toward opening your BIGGBY® COFFEE.

Finding the right location is an important part of building your BIGGBY® COFFEE business. Our experienced Real Estate team is here to help guide you through the site selection process and support you as you search for a location that fits your market and your goals.

From evaluating potential sites to navigating the real estate process, you’ll have knowledgeable support to help you take the next step toward opening your BIGGBY® COFFEE.

From initial concept to opening day, BIGGBY® COFFEE provides guidance throughout the store design and buildout process. Our experienced team helps franchisees navigate site planning, design, permitting, construction, and equipment coordination to create a space that reflects the BIGGBY® brand and supports an efficient, welcoming customer experience.

With established design standards, trusted vendor relationships, and ongoing support, you can move forward with confidence as you bring your BIGGBY® COFFEE location to life.

Supporting our franchisees is how we live our mission. Every owner receives six weeks of training that combines classroom learning and hands-on experience. At our Home Office in East Lansing, MI, we walk you through all the ins and outs of running a BIGGBY^® COFFEE. After completing the first phase of learning, you then continue training at a BIGGBY^® location where you learn how to prepare every item on the menu, how to greet and interact with guests, how to manage inventory, and how to use our automated point-of-sale system.

Your big day!

Our franchise Grand Opening plans help you start strong, with promotional offers, specialty items, and limited-time products. We want you to open with a bang, generate some excitement, and develop the kind of engagement that puts your store at the center of your community.

You’re never in this alone. As a BIGGBY® COFFEE franchise owner, you’ll receive hands-on support from experienced Field Coaches who are dedicated to helping you grow and succeed.

From navigating day-to-day operations to developing your team, identifying opportunities, and working through challenges, your Field Coach is there as a trusted partner throughout your ownership journey. With regular connection, personalized guidance, and a deep understanding of the BIGGBY® system, you’ll have support that meets you where you are and helps you keep moving forward.

At BIGGBY® COFFEE, you’re part of something bigger. As a franchise owner, you’ll join a supportive community of fellow owners, operators, and Home Office team members who understand the journey and are here to share ideas, experiences, and encouragement.

Through meaningful connections, collaboration, and a shared commitment to helping each other succeed, you’ll have a network you can turn to throughout your ownership journey.

Marketing that brings people in.

A coffee shop is a community-driven business that requires reaching out, networking, and engaging with people. BIGGBY® COFFEE provides comprehensive, year-round marketing support, including digital marketing, social media, promotional materials and much, much more.

Engagement that keeps people connected.

One of the critical pieces we use to maximize customer engagement is our  BIGGBY® app. We use it to offer easy mobile ordering, loyalty rewards, targeted offers, and other communications based on data insights and customer preferences.